Privacy Policy of www.internazionalehotel.net

This Web Site collects certain Personal Data of its Users.

Users may be subject to different levels of protection. Some Users therefore enjoy greater protection. Further information on the protection criteria can be found in the section on applicability.

This document can be printed using the print command found in the settings of any browser.

Data Controller

Con Azzurra SRL – P.IVA: 02240980405
Registered office: Via Pinzon, 72 – Bellaria – Igea Marina 47814 (RN)

Holder’s email address: info@internazionalehotel.net

Types of Data Collected

Among the Personal Data collected by this Website, either independently or through third parties, are: Usage Data; Tracking Tool; email; phone number; first name; last name; various types of Data.

Full details of each type of data collected are provided in the dedicated sections of this privacy policy or by means of specific information texts displayed prior to the collection of the data itself.
Personal Data may be freely provided by the User or, in the case of Usage Data, automatically collected during the use of this Website.
Unless otherwise specified, all Data requested by this Website is mandatory. If you refuse to provide them, it may be impossible for this Website to provide the Service. In cases where this Website indicates certain Data as optional, Users are free to refrain from communicating such Data, without this having any consequence on the availability of the Service or its operation.
Users who may have doubts about which Data are mandatory are encouraged to contact the Data Controller.
Any use of Cookies – or other tracking tools – by this Website or by the owners of third party services used by this Website, unless otherwise specified, is for the purpose of providing the Service requested by the User, in addition to the other purposes described in this document and in the Cookie Policy, if available.

The User assumes responsibility for the Personal Data of third parties obtained, published or shared through this Website and guarantees that he/she has the right to communicate or disseminate them, releasing the Owner from any liability towards third parties.

Method and place of processing of collected data

Treatment modes

The Data Controller adopts appropriate security measures to prevent unauthorized access, disclosure, modification or destruction of Personal Data.
The processing is carried out by means of computer and/or telematic instruments, with organisational methods and logics strictly related to the indicated purposes. In addition to the Data Controller, in some cases, other subjects involved in the organization of this Website (administrative, commercial, marketing, legal, system administrators) or external subjects (such as third party technical service providers, postal couriers, hosting providers, IT companies, communication agencies) also appointed, if necessary, as Data Processors by the Data Controller, may have access to the Data. The updated list of Data Processors can always be requested from the Data Controller.

Legal basis of processing

The Data Controller processes Personal Data relating to the User if one of the following conditions exists:

  • the User has given consent for one or more specific purposes; Note: in some jurisdictions, the Controller may be authorized to process Personal Data without the User’s consent or another of the legal bases specified below, until the User objects (“opts out”) of such processing. However, this does not apply where the processing of Personal Data is governed by European Personal Data protection legislation;
  • the processing is necessary for the execution of a contract with the User and/or the execution of pre-contractual measures;
  • the processing is necessary to fulfil a legal obligation to which the Controller is subject;
  • the processing is necessary for the performance of a task carried out in the public interest or in the exercise of public authority vested in the Data Controller;
  • the processing is necessary for the pursuit of the legitimate interest of the Owner or of third parties.

However, it is always possible to ask the Data Controller to clarify the concrete legal basis of each processing and in particular to specify whether the processing is based on law, provided for by a contract or necessary to conclude a contract.

Location

The Data are processed at the operational headquarters of the Owner and in any other place where the parties involved in the processing are located. For more information, please contact the Owner.
Your Personal Data may be transferred to a country other than the one in which you are located. To obtain further information on the location of the processing, the User may refer to the section on details of the processing of Personal Data.

In case of higher protection, the User is entitled to obtain information about the legal basis of the transfer of Data outside the European Union or to an international organization under public international law or formed by two or more countries, such as the UN, as well as about the security measures adopted by the Data Controller to protect the Data.

In the event that one of the transfers described above takes place, the User may refer to the respective sections of this document or request information from the Controller by contacting him at the contact details given at the beginning of this document.

Conservation period

The Data are processed and stored for the time required by the purposes for which they were collected.

Therefore:

  • Personal Data collected for purposes related to the performance of a contract between the Data Controller and the User will be retained until the performance of such contract is completed.
  • Personal Data collected for purposes attributable to the legitimate interest of the Data Controller will be retained until such interest is satisfied. The User may obtain further information regarding the legitimate interest pursued by the Controller in the relevant sections of this document or by contacting the Controller.

When processing is based on the User’s consent, the Data Controller may retain Personal Data for longer until such consent is revoked. In addition, the Data Controller may be required to retain Personal Data for a longer period in compliance with a legal obligation or by order of an authority.

At the end of the retention period the Personal Data will be deleted. Therefore, at the expiry of this term, the right of access, cancellation, rectification and the right to data portability can no longer be exercised.

Purposes of the processing of collected data

The User’s Data are collected to enable the Data Controller to provide the Service, comply with legal obligations, respond to requests or enforcement actions, protect its rights and interests (or those of Users or third parties), detect any malicious or fraudulent activities, as well as for the following purposes: Displaying content from external platforms, Statistics, Tag management, Heat mapping and session registration, Remarketing and behavioral targeting, Advertising, Hosting and backend infrastructure, Contacting the User, Managing contacts and sending messages, Interaction with social networks and external platforms and Platform and hosting services.

To obtain detailed information on the purposes of the processing and on the Personal Data processed for each purpose, the User may refer to the section “Details on the processing of Personal Data”.

Personal Data Processing Details

Personal Data is collected for the following purposes and using the following services:

Contact by phone (this Website)

Users who have provided their telephone number may be contacted for commercial or promotional purposes related to this Web Site, as well as to fulfill support requests.

Personal data processed: telephone number.

Mailing list or newsletter (this Website)

By registering to the mailing list or the newsletter, the User’s email address is automatically included in a list of contacts to whom email messages containing information, also of a commercial and promotional nature, relating to this Website may be sent. The User’s email address may also be added to this list as a result of registering with this Web Site or making a purchase.

Personal data processed: surname; email; name; phone number.

Contact form (this Website)

The User, by filling out the contact form with his or her data, consents to the use of such data to respond to requests for information, quotes, or any other nature indicated in the header of the form.

Personal Data: surname; email; name; various types of Data.

This type of service allows you to manage a database of email contacts, telephone contacts or contacts of any other type used to communicate with the User.
These services may also allow the collection of data relating to the date and time of viewing of messages by the User, as well as the User’s interaction with them, such as information on clicks on links included in messages.

SendinBlue Email (SendinBlue SAS)

SendinBlue is an address management and email messaging service provided by SendinBlue SAS.

Personal Data Processed: Usage Data; email; Tracking Tool.

Place of treatment: France – Privacy Policy.

SendinBlue SMS (SendinBlue SAS)

SendinBlue is a telephone contact management and communication service provided by SendinBlue SAS.

Personal Data Processed: Usage Data; Phone Number; Tracking Tool.

Place of treatment: France – Privacy Policy.

Mailjet (SAS Mailjet)

Mailjet is an address management and emailing service provided by SAS Mailjet.

Personal data processed: surname; usage data; email; name; phone number.

Place of treatment: France – Privacy Policy.

This type of service is functional for the centralised management of the tags or scripts used on this Website.
The use of such services involves the flow of User Data through them and, where appropriate, their retention.

Google Tag Manager (Google Ireland Limited)

Google Tag Manager is a tag management service provided by Google Ireland Limited.

Personal data processed: Usage Data.

Place of treatment: Ireland – Privacy Policy.

These types of services are intended to host data and files that enable this Web Site to function, allow for their distribution and provide a ready-to-use infrastructure to deliver specific features of this Web Site.

Some of the services listed below, if any, may operate on geographically dispersed servers, making it difficult to determine the actual location where Personal Data is stored.

SiteGround Hosting (SiteGround Hosting Ltd.)

SiteGround Hosting is a hosting service provided by SiteGround Hosting Ltd.

Personal Data processed: Usage Data; Tracking Tool; various types of Data as specified by the privacy policy of the service.

Place of processing: United Kingdom – Privacy Policy.

Heat mapping services are used to identify the areas of this Website with which Users interact most frequently, in order to detect which areas attract the most interest. These services allow to monitor and analyze traffic data and serve to track the behavior of the User.
Some of these services may record sessions and make them available for later viewing.

Hotjar Heat Maps & Recordings (Hotjar Ltd.)

Hotjar is a heat mapping and session recording service provided by Hotjar Ltd.
Hotjar respects generic “Do Not Track” headers. This means that the browser can instruct the script not to collect any User data. This is a setting that is available in all major browsers. More information about opting out of Hotjar is available here.

Personal Data processed: Usage Data; Tracking Tool; various types of Data as specified by the privacy policy of the service.

Place of treatment: Malta – Privacy PolicyOpt Out.

This type of service allows you to interact with social networks, or other external platforms, directly from the pages of this Website.
Interactions and information captured by this Website are in each case subject to the User’s privacy settings for each social network.
This type of service may still collect traffic data for pages where the service is installed, even when Users do not use it.
We recommend that you disconnect from the respective services to ensure that the data processed on this Website is not linked back to your profile.

YouTube social button and widgets (Google Ireland Limited)

The YouTube social button and widgets are services for interaction with the YouTube social network, provided by Google Ireland Limited.

Personal data processed: Usage Data.

Place of treatment: Ireland – Privacy Policy.

Facebook Like Button and Social Widgets (Facebook Ireland Ltd)

The Facebook “Like” button and social widgets are services for interacting with the Facebook social network, provided by Facebook Ireland Ltd.

Personal Data Processed: Usage Data; Tracking Tool.

Place of treatment: Ireland – Privacy Policy.

This type of service allows the use of User Data for commercial communication purposes. These communications are displayed on this Web Site in the form of banners and other forms of advertising, including in relation to the User’s interests.
This does not mean that all Personal Data is used for this purpose. Data and conditions of use are indicated below.
Some of the services mentioned below may use Tracking Tools to identify the User or use the technique of behavioral retargeting, i.e. displaying advertisements tailored to the User’s interests and behavior, also detected outside this Website. For more information, we suggest you check the privacy policies of the respective services.
In addition to the opt-out features offered by the services below, you may opt-out by visiting the Network Advertising Initiative opt-out page.

Users may also opt out of certain advertising features through the corresponding device configuration options, such as mobile device advertising configuration options or generic advertising configuration.

Facebook Similar Public (Facebook Ireland Ltd)

Facebook’s Similar Audience is an advertising and behavioral targeting service provided by Facebook Ireland Ltd that uses Data collected through Facebook’s Custom Audience service in order to show advertisements to Users with similar behavior to Users who are already on a Custom Audience list based on their prior use of this Website or their interaction with relevant content through Facebook applications and services.
Based on this Data, personalized ads will be shown to Users suggested by Facebook’s Similar Audience.

Users can opt out of Facebook cookies for ad personalization by visiting this opt-out page .

Personal Data Processed: Usage Data; Tracking Tool.

Place of treatment: Ireland – Privacy PolicyOpt Out.

Similar audience segments of Google Ads (Google Ireland Limited)

Similar Audience Segments is an advertising and behavioral targeting service provided by Google Ireland Limited that uses Google Ads Remarketing Data to show advertisements to Users with similar behavior to other Users who are already on the remarketing list due to their previous use of this Website.
Based on this Data, Personalized Ads will be shown to Users suggested by similar Google Ads Audience Segments.

Users who do not wish to be included in similar audience segments may opt-out and disable the use of advertising cookies by visiting the: Google Ads Settings.

Personal Data Processed: Usage Data; Tracking Tool.

Place of treatment: Ireland – Privacy PolicyOpt Out.

This type of service allows this Website and its partners to communicate, optimize and serve advertisements based on your past use of this Website.
This activity is facilitated by tracking Usage Data and using Tracking Tools to collect information that is then transferred to partners who handle remarketing and behavioral targeting activities.
Some services offer a remarketing option based on email address lists.
In addition to the opt-out features offered by the services below, you may opt-out by visiting the Network Advertising Initiative opt-out page.

Users may also opt out of certain advertising features through the corresponding device configuration options, such as mobile device advertising configuration options or generic advertising configuration.

Facebook Custom Audience (Facebook Ireland Ltd)

Facebook Personalized Audience is a remarketing and behavioral targeting service provided by Facebook Ireland Ltd that links the activity of this Website with Facebook’s advertising network.

Users may opt out of Facebook’s ad personalization cookies by visiting this opt-out page.

Personal Data Processed: email; Tracking Tool.

Place of treatment: Ireland – Privacy PolicyOpt Out.

Facebook Remarketing (Facebook Ireland Ltd)

Facebook Remarketing is a remarketing and behavioral targeting service provided by Facebook Ireland Ltd that links the activity of this Website with the Facebook advertising network.

Personal Data Processed: Usage Data; Tracking Tool.

Place of treatment: Ireland – Privacy PolicyOpt Out.

These services are intended to host and operate key components of this Website, making it possible to deliver this Website from a single platform. These platforms provide the Data Controller with a wide range of tools such as, for example, analytical tools, for managing user registration, for managing comments and the database, for e-commerce, for processing payments etc. The use of such tools involves the collection and processing of Personal Data.
Some of these services operate through servers located in different geographic locations, making it difficult to determine the exact location where Personal Data is stored.

WordPress.com

WordPress.com is a platform provided by Automattic Inc. or by Aut O’Mattic A8C Ireland Ltd., depending on the location where this Website is used, which enables the Owner to develop, operate and host this Website.

Personal Data processed: various types of Data as specified in the privacy policy of the service.

Place of processing: United States – Privacy Policy; Ireland – Privacy Policy.

The services contained in this section allow the Data Controller to monitor and analyse traffic data and serve to keep track of the User’s behaviour.

Google Analytics (Google Ireland Limited)

Google Analytics is a web analytics service provided by Google Ireland Limited (“Google”). Google uses the Personal Data collected for the purpose of evaluating your use of this Website, compiling reports and sharing them with other services developed by Google.
Google may use Personal Information to contextualize and personalize ads in its ad network.

Personal Data Processed: Usage Data; Tracking Tool.

Place of treatment: Ireland – Privacy PolicyOpt Out.

WordPress Stat

WordPress Stats is a statistics service provided by Automattic Inc. or by Aut O’Mattic A8C Ireland Ltd., depending on where this Website is used.

Personal Data Processed: Usage Data; Tracking Tool.

Place of processing: United States – Privacy Policy; Ireland – Privacy Policy.

Facebook Analytics for Apps (Facebook Ireland Ltd)

Facebook Analytics for Apps is a statistics service provided by Facebook Ireland Ltd

Personal Data processed: Usage Data; various types of Data as specified by the privacy policy of the service.

Place of treatment: Ireland – Privacy Policy.

Facebook Ads conversion tracking (Facebook pixel) (Facebook Ireland Ltd)

The Facebook Ads conversion tracking (Facebook pixel) is a statistical service provided by Facebook Ireland Ltd that links data from the Facebook ad network with actions taken within this website. The Facebook pixel monitors conversions that can be attributed to Facebook, Instagram and Audience Network ads.

Personal Data Processed: Usage Data; Tracking Tool.

Place of treatment: Ireland – Privacy Policy.

Google Ads Conversion Tracking (Google Ireland Limited)

Google Ads conversion tracking is a statistical service provided by Google Ireland Limited that links data from the Google Ads network with actions taken within this Website.

Personal Data Processed: Usage Data; Tracking Tool.

Place of treatment: Ireland – Privacy Policy.

This type of service allows you to view content hosted on external platforms directly from the pages of this Website and to interact with them.
This type of service may still collect data on web traffic related to the pages where the service is installed, even when users do not use it.

Font Awesome (Fonticons, Inc. )

Font Awesome is a font style display service operated by Fonticons, Inc. which allows this Website to integrate such content into its pages.

Personal data processed: Usage Data.

Place of processing: United States – Privacy Policy.

Google Fonts (Google Ireland Limited)

Google Fonts is a font display service operated by Google Ireland Limited which enables this website to integrate such content into its pages.

Personal Data processed: Usage Data; various types of Data as specified by the privacy policy of the service.

Place of treatment: Ireland – Privacy Policy.

YouTube Video Widget (Google Ireland Limited)

YouTube is a video content display service operated by Google Ireland Limited which enables this Website to integrate such content into its pages.

Personal Data Processed: Usage Data; Tracking Tool.

Place of treatment: Ireland – Privacy Policy.

YouTube video widget without cookies (Google Ireland Limited)

YouTube is a video content display service operated by Google Ireland Limited which enables this Website to integrate such content into its pages.
This widget is set up so that YouTube does not save information and cookies about Users on this Website unless they play the video.

Personal data processed: Usage Data.

Place of treatment: Ireland – Privacy Policy.

Further information on Personal Data

The Owner may process usage data collected through this Website to create or update user profiles. This type of processing allows the Data Controller to evaluate the User’s choices, preferences and behaviour for the purposes specified in the respective sections of this document.
User profiles can also be created using automated tools, such as algorithms, which may also be offered by third parties. To obtain further information on profiling activity the User can refer to the respective sections of this document.
The User has at any time the right to object to such profiling activity. To find out more about your rights and how to exercise them, please refer to the section of this document on your rights.

The iubenda Consent Cookie (_iub_cs-X) is installed by the iubenda Cookie Solution and stores the User’s preferences regarding Tracking Tools in the local domain.

The iubenda Remote Consent Cookie (_iub_cs-X) is installed by the iubenda Cookie Solution and stores the User’s preferences regarding Tracking Tools in the .iubenda.com domain.

User Rights

Users may exercise certain rights with reference to the Data processed by the Data Controller.

In case of superior protection, the User may exercise all the rights listed below. In any other case, the User may contact the holder to find out which rights apply in his case and how to exercise them.

In particular, the User has the right to:

  • withdraw consent at any time. The User may revoke the consent to the processing of his Personal Data previously expressed.
  • oppose the processing of their Data. The User may object to the processing of their Data when it is done on a legal basis other than consent. Further details on the right to object are given in the section below.
  • access their Data. The User has the right to obtain information on the Data processed by the Data Controller, on certain aspects of the processing and to receive a copy of the Data processed.
  • verify and request rectification. The User may verify the correctness of his Data and request that it be updated or corrected.
  • obtain the limitation of the treatment. When certain conditions are met, the User may request the restriction of the processing of their Data. In this case, the Data Controller will not process the Data for any purpose other than its storage.
  • obtain the cancellation or removal of their Personal Data. When certain conditions are met, the User may request the cancellation of their Data by the Data Controller.
  • receive their Data or have them transferred to another owner. The User has the right to receive his or her Data in a structured, commonly used and machine-readable format and, where technically feasible, to have it transferred without hindrance to another data controller. This provision is applicable when the Data is processed by automated means and the processing is based on the User’s consent, a contract to which the User is a party or contractual measures related thereto.
  • propose a complaint. The User may lodge a complaint with the competent data protection supervisory authority or take legal action.

Details of the right to object

When Personal Data are processed in the public interest, in the exercise of public powers vested in the Data Controller or to pursue a legitimate interest of the Data Controller, Users have the right to object to the processing for reasons related to their particular situation.

Users are reminded that if their Data are processed for direct marketing purposes, they may object to the processing without providing any reason. To find out whether the Controller processes data for direct marketing purposes, Users may refer to the respective sections of this document.

How to exercise your rights

In order to exercise the User’s rights, Users may address a request to the contact details of the Controller indicated in this document. Requests are filed free of charge and processed by the Holder as soon as possible, in any case within one month.

Applicability of the higher protection level

While most of the provisions of this document apply to all Users, some are expressly subject to the applicability of a higher level of protection to the processing of Personal Data.

This higher level of protection is always guaranteed when the treatment:

  • is performed by a Data Controller established in the EU; or
  • concerns Personal Data of Users located in the EU and is functional to the offer of goods or services against payment or free of charge to such Users; or
  • concerns Personal Data of Users located in the EU and allows the Data Controller to monitor the behaviour of such Users to the extent that such behaviour takes place within the EU.

This Website makes use of Tracking Tools. To learn more, the User may consult the Cookie Policy.

Further information on treatment

Defense in court

The User’s Personal Data may be used by the Data Controller in legal proceedings or in the preparatory stages of any such proceedings to defend against abuse of this Website or related Services by the User.
The User declares to be aware that the Data Controller may be obliged to disclose the Data by order of public authorities.

Specific information

Upon the User’s request, in addition to the information contained in this privacy policy, this Website may provide the User with additional and contextual information regarding specific Services, or the collection and processing of Personal Data.

System logs and maintenance

For operational and maintenance purposes, this Website and any third party services used by it may collect system logs, i.e. files that record interactions and which may also contain Personal Data, such as the User’s IP address.

Information not contained in this policy

Further information in relation to the processing of Personal Data may be requested at any time from the Data Controller using the contact details.

Response to “Do Not Track” requests

This Website does not support “Do Not Track” requests.
To find out whether any third party services used support them, the User is invited to consult their respective privacy policies.

Changes to this privacy policy

The Data Controller reserves the right to make changes to this privacy policy at any time by notifying the Users on this page and, if possible, on this Website as well as, if technically and legally feasible, by sending a notification to the Users through one of the contact details in its possession. Therefore, please check this page frequently, referring to the last modification date indicated at the bottom.

If the changes affect treatments whose legal basis is consent, the Owner will collect the User’s consent again, if necessary.

Personal Data (or Data)

Personal data is any information that, directly or indirectly, even in connection with any other information, including a personal identification number, makes a natural person identified or identifiable.

Usage Data

This is the information automatically collected through this Website (also by third party applications integrated in this Website), including: IP addresses or domain names of the computers used by the User who connects with this Website, URI (Uniform Resource Identifier) notation addresses, the time of the request, the method used to forward the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response from the server (successful, error, etc.).), the country of origin, the characteristics of the browser and operating system used by the visitor, the various temporal connotations of the visit (e.g. the time spent on each page) and the details of the itinerary followed within the Application, with particular reference to the sequence of pages consulted, the parameters relating to the operating system and the User’s IT environment.

User

The individual using this Website who, unless otherwise specified, is the Data Subject.

Interested

The natural person to whom the Personal Data relates.

Data Processor (or Manager)

The natural person, legal entity, public administration and any other entity that processes personal data on behalf of the Owner, according to what is set out in this privacy policy.

Data Controller (or Holder)

The natural or legal person, public authority, service or other body which, individually or jointly with others, determines the purposes and means of the processing of personal data and the instruments adopted, including the security measures relating to the operation and use of this Website. The Data Controller, unless otherwise specified, is the owner of this Website.

This Website (or this Application)

The hardware or software tool by which Users’ Personal Data are collected and processed.

Service

The Service provided by this Website as defined in the relevant terms (if any) on this site/application.

European Union (or EU)

Unless otherwise specified, any reference in this document to the European Union shall be deemed to extend to all current member states of the European Union and the European Economic Area.

Cookie

Cookies are Tracking Tools that consist of small pieces of data stored within the User’s browser.

Tracking Tool

Tracking Tool means any technology – e.g. cookies, unique identifiers, web beacons, embedded scripts, e-tags and fingerprinting – that allows Users to be tracked, for example by collecting or storing information on the User’s device.


Legal references

This privacy policy is prepared on the basis of multiple legislative orders, including Articles 13 and 14 of Regulation (EU) 2016/679.

Unless otherwise specified, this privacy policy applies only to this Website.